Vyntrox Technologies Pvt. Ltd. (“Vyntrox”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
1. Information we collect
We collect information you provide directly — such as your name, email address, phone number, and company when you fill in a contact form or engage our services.
We also collect usage data automatically via cookies and analytics tools (including page views, session duration, device type, and referring URLs) to understand how visitors use our site and improve our services.
2. How we use your information
We use the information we collect to:
• Respond to enquiries and deliver the services you request
• Send service-related communications (e.g. project updates)
• Improve and personalise your experience on our website
• Comply with legal obligations and enforce our agreements
• Send marketing communications where you have consented
We will not sell, rent, or trade your personal data to third parties.
3. Legal basis for processing (GDPR)
Where the General Data Protection Regulation (GDPR) applies, we process your personal data on the following legal bases:
• Performance of a contract — to deliver services you've engaged us for
• Legitimate interests — to improve our services and communicate with prospects
• Consent — for marketing communications; you can withdraw consent at any time
• Legal obligation — where required by applicable law
4. Data sharing and disclosure
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g. hosting providers, CRM platforms, payment processors). These parties are contractually obligated to keep your information confidential.
We may also disclose your information when required by law, to protect our rights, or in connection with a business transfer such as a merger or acquisition.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
• Essential cookies — necessary for the website to function
• Analytics cookies — to understand usage patterns (e.g. Google Analytics)
• Preference cookies — to remember your settings
You can control cookie settings through your browser preferences. Disabling certain cookies may affect functionality.
6. Data retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form data is typically retained for 24 months. You may request deletion of your data at any time by contacting us.
7. Your rights
Depending on your jurisdiction, you may have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict our processing of your data
• Receive your data in a portable format
• Withdraw consent at any time
To exercise any of these rights, contact us at privacy@vyntrox.com. We will respond within 30 days.
8. Data security
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (TLS), access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our services after changes constitute acceptance of the updated policy.
11. Contact us
For any questions or concerns about this Privacy Policy or our data practices, please contact:
Vyntrox Technologies Pvt. Ltd.
ENKAY TOWER, Phase V, Udyog Vihar, Sector 19
Cyber City, Gurugram, Haryana 122016, India
Email: privacy@vyntrox.com
Phone: +91 7667931854