Terms of Service

By accessing or using the Vyntrox website or engaging Vyntrox Technologies Pvt. Ltd. ("Vyntrox", "we", "our", or "us") for services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Vyntrox provides technology services including cloud infrastructure, AI and automation, cybersecurity, application development, digital marketing, DevOps, design, business intelligence, and technology consulting ("Services"). The specific scope, deliverables, and timelines for any engagement are defined in a separate Statement of Work (SOW) or Service Agreement executed between the parties.

You agree to: • Provide accurate and complete information necessary for us to deliver the Services • Designate a point of contact who can provide timely approvals and feedback • Pay all invoices within the payment terms specified in your Service Agreement • Comply with all applicable laws and regulations in connection with your use of our Services • Not use our Services for any unlawful or fraudulent purpose

Upon receipt of full payment, all custom work product created specifically for you under an SOW becomes your property. Vyntrox retains ownership of all pre-existing tools, frameworks, methodologies, and know-how ("Background IP") that may be incorporated into deliverables. You are granted a perpetual, non-exclusive licence to use any Background IP incorporated into your deliverables for your internal business purposes. Vyntrox retains the right to reference your company name and project description in our portfolio and marketing materials, unless you request in writing that we maintain confidentiality.

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement ("Confidential Information"). This obligation does not apply to information that: (a) is or becomes publicly known through no breach of this agreement; (b) was already known to the receiving party before disclosure; or (c) is required to be disclosed by law or court order. This confidentiality obligation survives termination of any service agreement by two (2) years.

Unless otherwise agreed in writing, invoices are due within 15 days of the invoice date. Late payments accrue interest at 1.5% per month (or the maximum permitted by law, whichever is less). Vyntrox reserves the right to suspend services on accounts overdue by more than 30 days after written notice.

To the maximum extent permitted by applicable law, Vyntrox's total liability arising out of or related to any service engagement shall not exceed the total fees paid by you for the relevant Service in the three (3) months preceding the claim. In no event shall Vyntrox be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits or data, even if advised of the possibility of such damages.

Vyntrox warrants that Services will be performed with reasonable skill and care in accordance with industry standards. THE WEBSITE AND ANY MATERIALS PROVIDED ARE OFFERED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

Either party may terminate a service engagement with 30 days' written notice. You remain liable for all fees accrued prior to termination. Vyntrox may terminate immediately if you breach a material term of these Terms or your Service Agreement and fail to cure the breach within 10 days of written notice.

These Terms are governed by the laws of India. Any dispute arising from or in connection with these Terms shall first be referred to good-faith negotiation between the parties. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Gurugram, Haryana, under the Arbitration and Conciliation Act, 1996, before a single arbitrator agreed upon by both parties.

We reserve the right to update these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our website or services after any change constitutes acceptance of the updated Terms. For active service engagements, material changes require 30 days' written notice.

For any questions regarding these Terms, please contact: Vyntrox Technologies Pvt. Ltd. ENKAY TOWER, Phase V, Udyog Vihar, Sector 19 Cyber City, Gurugram, Haryana 122016, India Email: legal@vyntrox.com Phone: +91 7667931854